Conversations + Transactions Last update 8 months ago

  • Platform Usage: We strongly encourage users to conduct all conversations and transactions related to the marketplace through our platform's designated communication channels. This policy is in place to protect the safety, security, and overall experience of all users.

  • Messaging System: Our platform provides a secure messaging system that enables direct communication between Businesses/Brands and Creators. This messaging system helps facilitate clear communication, order discussions, and resolution of any queries or concerns.

  • Prohibited Off-Platform Communication: To ensure a safe and trusted environment, users should refrain from sharing personal contact information or initiating transactions outside of the platform. This includes but is not limited to sharing email addresses, phone numbers, social media handles, or links to external websites.

  • Transaction Handling: All transactions, including payment processing, should be conducted through the platform's designated payment methods. This ensures a transparent and accountable process for both buyers and sellers, providing necessary safeguards in the event of disputes or issues.

  • Reporting Violations: If a user encounters a request or attempt to conduct transactions or engage in conversations outside of the platform, they should promptly report the incident to our support team. We take such violations seriously and will investigate and take appropriate action.

  • Account Suspension or Termination: Violations of the Conversations and Transactions Policy may result in account suspension or termination, depending on the severity and repeated nature of the offense. This is done to maintain the integrity of the platform and protect the interests of all users.

  • User Responsibility: Users should exercise caution and discretion when engaging in conversations and transactions on the platform. It is their responsibility to report any suspicious or fraudulent activity and to follow best practices for online safety and security.